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The thoughtful details

Returns Policy

Returns Policy

Unused standard products in their original packaging can be returned within 14 days after delivery.

Personalized products

Customized and personalized products are final sale and are not eligible for change-of-mind returns or exchanges.

If your item is defective, damaged or incorrect, please contact us so we can help resolve the issue.

Return shipping

Customers are responsible for return postage. Please use a tracked service.

Contact our support team before returning an item. The company address may not be the return address.

Contact customer support

A little joy, delivered

Tracked delivery to your door

Ready to make someone smile

Keepsake pouch with every order

Made to be meaningful

Personal pieces. Everyday stories.